Luxury Stock Controller: In-Store & E-Commerce Fulfillment

PRADA; Greater London; Vor Ort; GBP 26.000 - 32.000; Vollzeit

Zusammenfassung

Prada is seeking a Stock Controller to collaborate with the Stock Manager, ensuring precise goods handling, inventory accuracy, and timely prep for sales floors and e-commerce orders. You will protect products, manage receipts, and support transfers, damage control, and packaging while upholding Prada guidelines.

You will work in a team-oriented, fast-paced luxury environment, liaising with Store Ops, Visual Merchandising, and logistics to maintain stock integrity across in-store and online

Qualifikationen

• Similar experience within a luxury or premium brand.
• Understanding of luxury customer service.
• Experience in building a long-lasting relationship with clients.
• Being able to work in a team as well as alone.
• Excellent communication and interpersonal skills.
• Fluency in English.

Aufgaben

• Ensure the care and protection of the product according to company guidelines.
• Day-to-day management of goods receipt and storage in line with company procedures and criteria, preparing products to be brought to the sales floor and in special areas while optimizing the timing efficiency.
• Prepare shop-to-shop and returns transfers in compliance with company guidelines and timelines.
• Prepare the flow of E-Commerce orders (Prada.com or e-Tailers) making sure to guarantee the required service levels.
• Prepare the flow of the damaged products, not sellable product (On Hold, Consignment ...), products under repair.
• Organizes the Packaging and Stationery physically and on the IT systems.
• Organizes the Display objects system.
• Participate in the correct management of Uniforms flow.
• Participate in the correct management of correct flow of Gifts flow.
• Correct protection and packaging of the product both inside the store and for transfers, including E-Commerce shipments.
• Ensure that the company guidelines are adopted in the event of theft, especially in terms of communication and documentation produced.
• Support in the prompt investigation in the event of system negatives.
• Manage the flow of the product and the related documentation, recording their movement in the IT system.
• Participate in the organization and execution of the Physical and Cycle Inventories of the finished product and accessory locations (packaging / stationery and Engineering materials) respecting the company timing.
• Support the management of the warehouse activities related to sales.
• Ensure security and cleanliness of the warehouse.
• Support Stock Manager in optimizing and rationalizing all available spaces (in collaboration with the Store Manager and the Store Operations Manager).
• Support Sales Associates in the sales process and collaborates with the Visual Merchandising team in case of need.
• Maintain contacts and relationships with the providers used.
• Keep updates and organizes the archive monthly basis.
• Comply with KPIs updates, guidelines and company procedures from the relevant Store Operations Manager, from the Store Manager or from the Headquarters

Kenntnisse

Luxury brand experience

Luxury customer service

Client relationships

Teamwork and independence

Communication skills

Fluency in English

Jobbeschreibung

Prada is seeking a Stock Controller to collaborate with the Stock Manager, ensuring precise goods handling, inventory accuracy, and timely prep for sales floors and e-commerce orders. You will protect products, manage receipts, and support transfers, damage control, and packaging while upholding Prada guidelines.

You will work in a team-oriented, fast-paced luxury environment, liaising with Store Ops, Visual Merchandising, and logistics to maintain stock integrity across in-store and online