PRADA Stock Controller, Harrods

BoF Careers; City Of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A global luxury brand is seeking a Stock Controller in London. The role involves managing warehouse operations, ensuring product protection, and supporting the sales team. Applicants should have experience in luxury retail, excellent communication skills, and a strong team-oriented mindset. This full-time position offers a unique opportunity to work in a creative environment.

Qualifications

• Experience within luxury or premium brands is essential.
• Must demonstrate understanding of luxury customer service.
• Communication skills are crucial for team collaboration.

Responsibilities

• Ensure the care and protection of the product according to company guidelines.
• Manage goods receipt and storage efficiently.
• Prepare e-commerce orders ensuring required service levels.
• Organize packaging and ensure product protection for shipments.

Skills

Similar experience within a luxury or premium brand

Understanding of luxury customer service

Experience in building long-lasting relationships with clients

Ability to work in a team and independently

Excellent communication and interpersonal skills

Fluency in English

Job description

Overview

PRADA Stock Controller, Harrods — BoF Careers

Founded in 1913 in Italy, the Prada Group operates in more than 45 countries with the PRADA, Miu Miu, Church's and Car Shoe brands, and employs people of over 100 nationalities. This role supports the Stock Manager in warehouse management and in providing services to the Store.

Key Responsibilities

• Ensure the care and protection of the product according to company guidelines
• Day-to-day management of goods receipt and storage in line with procedures, preparing products for the sales floor and special areas while optimizing timing and efficiency
• Prepare shop-to-shop and returns transfers in compliance with guidelines and timelines
• Prepare the flow of e-commerce orders (Prada.com or e-Tailers) ensuring the required service levels
• Handle the flow of damaged/not-sellable products (On Hold, Consignment, etc.), and products under repair
• Organize packaging and stationery physically and in IT systems
• Organize display objects system
• Participate in the correct management of uniforms and gifts flows
• Ensure correct protection and packaging of products for in-store and transfer shipments, including e-commerce shipments
• Ensure adherence to guidelines in the event of theft, including documentation
• Support prompt investigation in the event of system issues
• Manage product flow and related documentation, recording movements in the IT system
• Participate in organizing and executing physical and cycle inventories of finished products and accessories, respecting timing
• Support warehouse activities related to sales
• Ensure security and cleanliness of the warehouse
• Assist the Stock Manager in optimizing and rationalizing all available spaces in collaboration with the Store Manager and Store Operations Manager
• Support Sales Associates in the sales process and collaborate with Visual Merchandising as needed
• Maintain contacts with providers and keep archives updated monthly
• Comply with KPI updates, guidelines and company procedures from the Store Operations Manager, Store Manager or Headquarters

Knowledge and Skills

• Similar experience within a luxury or premium brand
• Understanding of luxury customer service
• Experience in building long-lasting relationships with clients
• Ability to work in a team and independently
• Excellent communication and interpersonal skills
• Fluency in English

Joining Prada means working in a creative and international environment, with teams motivated by curiosity and excellence. Prada Group promotes an inclusive work environment and equal opportunities for all candidates.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing
• Industries: Advertising Services

Note: This posting reflects the role as listed on BoF Careers.