Luxury Spa Therapist: Training & Guest Experience

Ardencote; Stratford-on-Avon; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Complimentary Spa Day

Leisure & spa facility access

Pension scheme

Discounts on stays and spa days

Employee discounts

Perkbox benefits

Refer-a-Friend

Job summary

Ardencote Manor invites passionate Spa Therapists to join our brand-new luxury spa, delivering exceptional treatments in a premium environment. Induction includes full ELEMIS and Grown Alchemist training to set you up for success in February 2027.

We offer both full-time and part-time roles with flexible shifts across evenings and weekends, in a supportive team focused on outstanding guest experiences and guest care.

Qualifications

• Spa Therapy qualification such as NVQ Level 3 or equivalent.
• Excellent communication and interpersonal skills.
• Flexibility to work evenings and weekends.
• Experience in a luxury spa environment preferred.

Responsibilities

• Deliver a range of professional spa treatments to an exceptional and consistent standard.
• Conduct thoughtful guest consultations and tailor treatments to individual needs.
• Create a warm, welcoming and relaxing experience from consultation through to aftercare.
• Build rapport with guests to encourage repeat visits and rebooking.
• Provide knowledgeable aftercare advice and recommend suitable products.
• Maintain beautifully presented, clean and welcoming treatment rooms.
• Keep treatments running smoothly and on schedule without compromising guest experience.
• Support spa promotions, events, and busy service periods.
• Collaborate with Therapy, Retail and wider Spa teams to ensure a seamless guest journey.
• Maintain high standards of hygiene, cleanliness, and treatment safety.

Skills

Spa Therapy qualification

Education

NVQ Level 3 or equivalent

Job description

Ardencote Manor invites passionate Spa Therapists to join our brand-new luxury spa, delivering exceptional treatments in a premium environment. Induction includes full ELEMIS and Grown Alchemist training to set you up for success in February 2027.

We offer both full-time and part-time roles with flexible shifts across evenings and weekends, in a supportive team focused on outstanding guest experiences and guest care.