Luxury Spa Massage Therapist

Trump Hotels; Turnberry; À distance; GBP 21 000 - 32 000; Plein temps

Avantages offerts par ce poste

Subsidised staff accommodation

Meal on duty

Discounted room rates for staff and F&

Resort facilities access

Trump Hotels Associate rates

Uniforms provided

Résumé du poste

Trump Turnberry is seeking a Massage Therapist to deliver an exceptional guest experience in a Forbes luxury spa environment. You will conduct in-depth consultations, tailor massage plans, and promote spa services and products while upholding the highest standards of service.

Role requires SVQ/NVQ Level 3 in Massage/Sports/Beauty Therapy, strong English communication, and 2+ years within luxury hospitality. Training and development are available, with access to resort facilities.

Qualifications

• Educated to SVQ/NVQ Level 3 (or equivalent) in Massage/Sports/Beauty Therapy is essential.
• Strong English communications skills (written and spoken).
• Minimum 2 years’ experience in the industry preferred.
• Previous experience in luxury hospitality environment is preferred.

Responsabilités

• Carries out an in-depth consultation with each client prior to treatment, ensuring medical conditions, history and concerns are identified to allow the therapist to determine the most appropriate massage treatment plan.
• Discuss and assess any injuries with client to determine whether the sport and exercise participant should continue safely with the event or activity.
• Discuss with client causes and areas of pain, then agree massage treatment to alleviate pain, relieve discomfort and rehabilitate injuries by using massage therapy techniques.
• Where appropriate, advise clients on exercise plans and therapeutic treatments to assist in restoring function and mobility.
• Undertake reflexology by massaging pressure points in feet that relate to different zones of the body.
• To ensure that all operational and treatment procedures are carried out in the prescribed manner and that the highest standard of service is maintained throughout.
• Prescribes appropriate aftercare to guests, advising on ongoing treatment recommendations including therapeutic treatments and complimentary therapies such as aromatherapy & reflexology.
• In consultation with client, recommend and administer appropriate aromatic oils, using the correct quantities of products as specified by the manufacturer.
• Maintains linen and product stock levels within the treatment rooms, ensuring all linens are clean and organised as per the Spa standards.
• Follows treatment room opening and closing procedures correctly, reporting any maintenance issues to the Spa Duty Manager.
• Adhere to all Health & Safety requirements set out in Spa Risk Assessments.
• Performs all treatments to an exceptional standard, as per the protocols and standards taught in formal and in house training, whilst tailoring to the client’s specific needs.
• Updates own knowledge of products and treatment brand standards, outside of formal training on product ranges and from Head Therapist/Assistant Spa Manager.
• Protects the guest experience by moving quietly around the treatment room and in corridors.

Connaissances

Strong English communications

Polite and courteous

Team player

Passionate about luxury service

Smart and well presented

Formation

SVQ/NVQ Level 3 in Massage/Sports/Beauty Therapy

Outils

IT and online systems

Description du poste

Trump Turnberry is seeking a Massage Therapist to deliver an exceptional guest experience in a Forbes luxury spa environment. You will conduct in-depth consultations, tailor massage plans, and promote spa services and products while upholding the highest standards of service.

Role requires SVQ/NVQ Level 3 in Massage/Sports/Beauty Therapy, strong English communication, and 2+ years within luxury hospitality. Training and development are available, with access to resort facilities.