Spa Therapist - Trump Turnberry

Spa Elite Limited; Turnberry; On-site; GBP 27,000 - 30,000; Full time

Benefits offered by this job

Subsidised staff accommodation

Retail sales commission

Meal on duty

Discounts for staff

Uniforms provided

Staff discounts on Turnberry rates

Job summary

Trump Turnberry seeks exceptional Spa Therapists to join our legendary team in Scotland. Deliver treatments to guests in line with brand standards, ensuring five-star care and grooming. Positions available on a Full Time, Part Time & Casual Basis.

Basic Salary: £27,000 – £30,000 depending on experience (full-time 39-hour contract) with commission on retail sales and subsidised staff accommodation if required. Access to a meal on duty and various staff discounts are included.

Qualifications

• Must be eligible to work in the UK.
• Strong English communication skills, both written and spoken.
• Passionate about delivering excellent customer service to guests.
• Experience in a spa or similar environment preferred but not essential.

Responsibilities

• Perform treatments to high standards per training and brand protocols.
• Update knowledge on products and treatment standards.
• Conduct thorough consultations, noting medical history and concerns.
• Provide aftercare recommendations aligned with client needs.

Skills

English communication

Customer service

Spa experience

Education

HND/SVQ level 3 in Beauty Therapy

Job description

Here at Trump Turnberry, Scotland, we are now looking for exceptional, talented Spa Therapists to join our legendary team.

Positions available on a Full Time, Part Time & Casual Basis.

Essential: You must be eligible to work within the UK to be considered for this opportunity

Position Purpose

Therapists are responsible for delivering exceptional treatments to guests of the spa in line with brand standards, whilst maintaining excellent five-star client care, cleaning standards and grooming. Spa Therapists are also responding to guest needs and recommending suitable products as required.

• Basic Salary: £27,000 – £30,000 – Depending on experience (based on a full-time 39-hour contract)
• Commission structure on Retail sales & Much More!
• Subsidised Staff Accommodation (if required)

Tasks

Key responsibilities in this role will include but not be limited to the following:

• Performs all treatments to an exceptional standard, as per the protocols and standards taught in training, whilst tailoring to the client’s specific needs
• Updates own knowledge of products and treatment brand standards, outside of formal training by Managers
• Carries out an in-depth consultation with each client prior to treatment, ensuring medical history and concerns are identified
• Ensures aftercare recommendations are made at the end of every treatment, linking with client concerns

Requirements

• Essential: Must be eligible to work within the UK.
• HND/SVQ level 3 in Beauty Therapy essential
• Must have strong English communication skills- both written and spoken
• Must be passionate about providing excellent customer service to all
• Previous experience of a role within a similar environment is preferred but not essential

Benefits

• Basic Salary: £27,000 – £30,000 – Depending on experience (based on a full time 39 hour contract)
• Commission structure on Retail sales.
• Subsidised staff accommodation (if required)
• Access to a meal on duty in the staff canteen
• Turnberry Friends & Family Rooms Programme – discounted room rates at Trump Turnberry, available to you and your family
• Discounts available at the Food & Beverage outlets and the Golf Professional Shop
• Resort Facilities – use of the Spa, Gym and Golf facilities (subject to some restrictions)
• Trump Hotels Associate and Friends & Family Rates – discounted room rates at all Trump Properties
• Uniforms – a uniform will be provided, and items will be laundered at the Company’s expense
• Employee Assistance Programme – offering a range of Employee Assistance Help Lines
• Ongoing training and development, first-class hospitality training & Apprenticeship programmes are available

About Trump Turnberry

An enchanting resort on the west coast of Scotland

Created in the grand style in the early years of the 20th century, Trump Turnberry Scotland is one of Scotland's national treasures and is proudly recognised as the UKs only Forbes 5-Star Resort (2024).

As you approach the resort, the miles of glorious west coast of Scotland give way to the familiar soft green of the world famous golf courses, swiftly followed by your first glimpse of the unmistakable red roofs of this Edwardian era hotel.

True to its history, the pace of life here is unhurried. Welcoming staff greet travellers with traditional Scottish hospitality and quiet but attentive service. In the distance the glowering silhouette of Ailsa Craig, and every day a lone piper who breaks the afternoon calm; it's easy to believe that Turnberry exists for you alone.