Luxury Sales Professional- Lakeside

Hollybank Trustees Ltd; Grays; On-site; GBP 35,818,000 - 41,328,000; Full time

Benefits offered by this job

29 days holiday pro rata

Fully-funded industry training

Life assurance of 3x salary

Colleague incentives (cash rewards, 쇼w

Job summary

Chisholm Hunter in Lakeside is seeking a passionate Sales Professional to welcome clients with warmth and professionalism, delivering a luxury shopping experience. You will develop product knowledge, educate clients on gemstones and craftsmanship, and provide personalised recommendations to find the perfect piece.

Role focuses on achieving sales targets through consultative selling, with opportunities for visual merchandising and career development in a renowned luxury jeweller.

Qualifications

• Previous retail sales experience in luxury goods or jewellery.
• Knowledge of jewellery, gemstones and precious metals.
• Excellent interpersonal skills and the ability to engage clients.
• Strong sales acumen with a track record of meeting targets.
• Flexible with regards to working hours.

Responsibilities

• Welcome clients with warmth and professionalism to create a luxurious atmosphere.
• Develop in-depth knowledge of jewellery collections and educate clients on pieces.
• Provide personalised recommendations and assist in selecting pieces for occasions.
• Meet and exceed sales targets while upselling and cross-selling.
• Collaborate on visual merchandising to keep displays stylish and inviting.

Job description

Starting Salary: £13 per hour + commission

Location: Lakeside

Voted one of Sunday Times Best Places to Work for 2025 and 2026!

Chisholm Hunter is one of the UK’smultiple award-winning jewellers,supplying luxury jewellery and Swiss timepieces to our clients since 1857. We are a family run business, passionate about our exquisite products and are experts at delivering a high end, luxury customer experience which is ‘A Cut Above’.

At the heart of everything we do are our HEART values – Honesty, Excellence, Accountability, Respect, and Teamwork. These guide the way we work with our clients, our colleagues, and our communities.

We are looking for a passionate and driven Sales Professional who embodies these values and is eager to create lasting memories for our clients

Position

Creating Lasting Impressions:Welcome clients with warmth, professionalism, and a genuine passion for jewellery. Create a welcoming and luxurious atmosphere that reflects the essence of our brand.

Product Expertise:Develop an in-depth knowledge of our jewellery collections, including gemstones, metals, and craftsmanship techniques. Educate clients on the unique characteristics of each piece, helping them make informed purchase decisions.

Personalised Service:Build strong relationships with clients, understanding their preferences, and providing personalised recommendations. Assist in selecting the perfect piece for special occasions, ensuring a memorable experience for every client.

Sales Excellence:Meet and exceed sales targets while maintaining a consultative selling approach. Utilise your expertise to upsell and cross-sell complementary products, enhancing the overall shopping experience.

Visual Merchandising:Collaborate with the team to create stunning displays that captivate clients and highlight our jewellery collections. Ensure the store is consistently immaculate and visually appealing.

Requirements

Qualifications & Experience:

• Previous retail sales experience, preferably in luxury goods or jewellery.
• Passion for and knowledge of jewellery, gemstones, and precious metals (JET qualification would be advantageous)
• Excellent interpersonal skills with the ability to engage and connect with clients.
• Strong sales acumen and a track record of meeting or exceeding targets.
• Flexibility with regards to working hours

Other information

Benefits :

• Excellent career development opportunities and a clear development path
• Accredited industry training and qualifications (fully-funded)
• 29 days holiday per year - pro rata
• Company life assurance of three times your salary for all colleagues
• Colleague incentives (cash rewards, show tickets, overnight stays, and more)