Luxury Sales Professional Edinburgh

Chisholm Hunter; City of Edinburgh; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

JET qualification sponsorship

Employee discounts

Job summary

Chisholm Hunter in Edinburgh is seeking a passionate Sales Professional to deliver a luxury customer experience for our jewellery and Swiss timepieces.

You will greet clients, develop product knowledge, provide personalised service, and aim to meet or exceed sales targets while contributing to visual merchandising and a premium store environment.

Qualifications

• Previous retail sales experience in luxury goods or jewellery.
• Passion for jewellery, gemstones, and precious metals.
• Excellent interpersonal skills with clients.
• Flexibility with regards to working hours.

Responsibilities

• Welcome clients with warmth and professionalism in a luxury environment.
• Develop product knowledge of jewellery collections and Swiss timepieces.
• Provide personalised recommendations and assist in making memorable purchases.
• Meet and exceed sales targets with a consultative approach.
• Collaborate on visual merchandising and keep displays immaculate.

Skills

Retail sales

Luxury goods

Customer service

Upselling

Interpersonal skills

Education

JET qualification (advantageous)

Job description

Company Description

Salary: £12.71 plus commission (flexible with industry experience)

Location: Edinburgh

Full time 40 hours per week.

Voted one of Sunday times best places to work 2025 and 2026!

We are multiple award-winning jewellers supplying luxury jewellery and Swiss timepieces to our clients since 1857. We are a family run business, passionate about our exquisite products and are experts at delivering a high end, luxury customer experience which is 'A Cut Above'.

At the heart of everything we do are our HEART values - Honesty, Excellence, Accountability, Respect, and Teamwork. These guide the way we work with our clients, our colleagues, and our communities.

We are looking for a passionate and driven Sales Professional who embodies these values and is eager to create lasting memories for our client.

What's in it for you?

• Be part of a renowned, family owned jewellery brand with a rich heritage and a commitment to further growth where feedback of ideas is embraced


• Join a dynamic team who are as passionate about their craft as we are, with the added benefit that we fully sponsor colleagues to complete their JET qualification - and reward them when they pass!


• Advance your career within our expanding company where over 80% of our current managers were promoted from within and started their career in non managerial roles.


• Generous employee discounts on watches, jewellery, and accessories across Chisholm Hunter and Barclays diamonds for colleagues, their family and friends.


• Enjoy a competitive salary and attractive benefits package, where over half of our sales professionals earn in excess of £30,000 each year (basic salary and bonus). To achieve this salary, you will excel in the below key areas of the role...

Creating Lasting Impressions

Welcome clients with warmth, professionalism, and a genuine passion for jewellery. Create a welcoming and luxurious atmosphere that reflects the essence of our brand.

Product Expertise

Develop an in-depth knowledge of our jewellery collections, including gemstones, metals, and craftsmanship techniques. Educate clients on the unique characteristics of each piece, helping them make informed purchase decisions.

Personalised Service

Build strong relationships with clients, understanding their preferences, and providing personalised recommendations. Assist in selecting the perfect piece for special occasions, ensuring a memorable experience for every client.

Sales Excellence

Meet and exceed sales targets while maintaining a consultative selling approach. Utilise your expertise to upsell and cross-sell complementary products, enhancing the overall shopping experience.

Visual Merchandising

Collaborate with the team to create stunning displays that captivate clients and highlight our jewellery collections. Ensure the store is consistently immaculate and visually appealing.

Requirements

Qualifications & Experience

• Previous retail sales experience, preferably in luxury goods or jewellery.


• Passion for and knowledge of jewellery, gemstones, and precious metals (JET qualification would be advantageous)


• Excellent interpersonal skills with the ability to engage and connect with clients.


• Strong sales acumen and a track record of meeting or exceeding targets.


• Flexibility with regards to working hours