Luxury Sales Professional- Lakeside

Chisholm Hunter; Grays; On-site; GBP 37,250,000 - 49,594,000; Full time

Benefits offered by this job

Career development opportunities

Fully-funded training

29 days holiday pro rata

Life assurance (3x salary)

Generous staff discounts

Colleague incentives

Job summary

Chisholm Hunter, Lakeside, is seeking a passionate Sales Professional to welcome clients with warmth and a luxury touch, develop deep product knowledge, and provide personalised recommendations. You will aim to exceed sales targets while delivering a memorable, high-end shopping experience.

Starting salary is £13 per hour plus commission. The role requires jewellery passion and strong interpersonal skills in a fast-paced luxury retail setting, with opportunities for career development and

Qualifications

• Experience in luxury retail or jewellery is preferred.
• Strong knowledge of jewellery, gemstones and precious metals is valuable.
• Excellent interpersonal skills with clients and a proven sales record.

Responsibilities

• Welcome clients with warmth and professionalism in a luxury environment.
• Develop product knowledge and educate clients to aid informed purchases.
• Build relationships and provide personalised recommendations for occasions.
• Meet and exceed sales targets while maintaining a high-end customer experience.
• Collaborate on visual merchandising to keep displays attractive.

Skills

Retail sales experience

Interpersonal skills

Sales targets

Flexibility

Education

JET qualification (advantageous)

Job description

Starting Salary: £13 per hour + commission

Location: Lakeside

Voted one of Sunday Times Best Places to Work for 2025 and 2026!

Chisholm Hunter is one of the UK's multiple award-winning jewellers, supplying luxury jewellery and Swiss timepieces to our clients since 1857. We are a family run business, passionate about our exquisite products and are experts at delivering a high end, luxury customer experience which is 'A Cut Above'.

At the heart of everything we do are our HEART values - Honesty, Excellence, Accountability, Respect, and Teamwork. These guide the way we work with our clients, our colleagues, and our communities.

We are looking for a passionate and driven Sales Professional who embodies these values and is eager to create lasting memories for our clients

Position

Creating Lasting Impressions: Welcome clients with warmth, professionalism, and a genuine passion for jewellery. Create a welcoming and luxurious atmosphere that reflects the essence of our brand.

Product Expertise: Develop an in-depth knowledge of our jewellery collections, including gemstones, metals, and craftsmanship techniques. Educate clients on the unique characteristics of each piece, helping them make informed purchase decisions.

Personalised Service: Build strong relationships with clients, understanding their preferences, and providing personalised recommendations. Assist in selecting the perfect piece for special occasions, ensuring a memorable experience for every client.

Sales Excellence: Meet and exceed sales targets while maintaining a consultative selling approach. Utilise your expertise to upsell and cross-sell complementary products, enhancing the overall shopping experience.

Visual Merchandising: Collaborate with the team to create stunning displays that captivate clients and highlight our jewellery collections. Ensure the store is consistently immaculate and visually appealing.

Requirements

Qualifications & Experience:

• Previous retail sales experience, preferably in luxury goods or jewellery.
• Passion for and knowledge of jewellery, gemstones, and precious metals (JET qualification would be advantageous)
• Excellent interpersonal skills with the ability to engage and connect with clients.
• Strong sales acumen and a track record of meeting or exceeding targets.
• Flexibility with regards to working hours

Other information

Benefits :

• Excellent career development opportunities and a clear development path
• Accredited industry training and qualifications (fully-funded)
• 29 days holiday per year - pro rata
• Company life assurance of three times your salary for all colleagues
• Generous staff discounts
• Colleague incentives (cash rewards, show tickets, overnight stays, and more)