Luxury Sales Associate: Personalized Service & CRM-Driven

DSQUARED2; Greater London; On-site; GBP 23,000 - 29,000; Full time

Job summary

Dsquared2 in London seeks a Sales Associate to deliver exceptional customer experiences in a luxury retail setting. You will contribute to achieving store targets, manage customer data, and support daily boutique operations.

Role requires 2–3 years in luxury fashion, strong communication, and proficiency with CRM tools. You will build a personal client portfolio, maintain relationships, and adapt to fast-paced, high-standard conditions.

Qualifications

• 2–3 years in a similar luxury retail role.
• Strong communication and interpersonal skills.
• Experience with CRM tools and clienteling.

Responsibilities

• Deliver personalized customer service to meet store targets.
• Contribute to achieving sales objectives and uphold store standards.
• Build a customer portfolio and maintain relationships.
• Process stock, manage data, and support ecommerce orders.
• Escalate complaints to Senior Manager when needed.

Skills

Customer service

Sales experience

CRM tools

Excel

Tools

CRM software

Job description

Dsquared2 in London seeks a Sales Associate to deliver exceptional customer experiences in a luxury retail setting. You will contribute to achieving store targets, manage customer data, and support daily boutique operations.

Role requires 2–3 years in luxury fashion, strong communication, and proficiency with CRM tools. You will build a personal client portfolio, maintain relationships, and adapt to fast-paced, high-standard conditions.