Luxury Room Attendant — Elevate Guest Comfort & Service

Soho House & Co.; Greater London; Hybrid; GBP 20,000 - 24,000; Full time

Benefits offered by this job

Weekly Pay

Team meal on shift

Staff discount on Food & Drink

Staff Room Rates

Health Cash Plan

Dental Plan

Birthday Day Off

Staff Discount on Cowshed & Soho Home

2 charity days per year (Soho Impact)

Counselling sessions

Training programmes

Team events

Job summary

Soho House in London is seeking a Room Attendant to maintain guest rooms, suites and common areas to the club's high standards. You will ensure cleanliness, presentation and comfort, working independently with discretion in a luxury environment.

The role offers weekly pay and a comprehensive benefits package including staff discounts, health protections, training, and wellbeing support. You will join a team that values professionalism, reliability and exceptional guest experience.

Qualifications

• Previous experience in housekeeping or room attendant role preferred.
• Strong attention to detail and high personal standards of cleanliness.
• Ability to work efficiently and manage time independently.
• Professional appearance and a respectful, positive attitude.
• Basic spoken English and ability to follow verbal and written instructions.

Responsibilities

• Clean and service guest rooms, suites, and common areas according to club standards.
• Replace linens, towels, and amenities as needed, ensuring consistency and presentation.
• Check rooms for maintenance issues and report any faults or damages promptly.
• Ensure guest belongings are respected and handled with care and confidentiality.
• Maintain cleaning carts, equipment, and storage areas in a tidy and well-stocked condition.
• Support laundry services, including sorting, folding, and transporting items when required.
• Follow all safety and sanitation procedures, including use of chemicals and PPE.
• Communicate guest requests, room status changes, or incidents to the Housekeeping Supervisor.
• Assist with turndown service or special requests when required.
• Ensure hallways, stairwells, and service areas remain clean and clutter-free.

Skills

Housekeeping experience

Attention to detail

Time management

Professional appearance

Tools

Cleaning chemicals

Job description

Soho House in London is seeking a Room Attendant to maintain guest rooms, suites and common areas to the club's high standards. You will ensure cleanliness, presentation and comfort, working independently with discretion in a luxury environment.

The role offers weekly pay and a comprehensive benefits package including staff discounts, health protections, training, and wellbeing support. You will join a team that values professionalism, reliability and exceptional guest experience.