Luxury Guest Room Attendant

Soho House & Co.; England; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Weekly pay

Team meal on shift

50% team discount on food & drink

Job summary

Soho House is seeking a Room Attendant to maintain guest rooms and suites to the club's high standards and ensure a flawless guest experience. You will work with attention to detail, discretion, and pride in delivering a luxurious environment.

This role requires reliability, the ability to work independently, and a professional appearance within a luxury setting. Training and development opportunities are offered to grow with the company.

Qualifications

• Previous experience in housekeeping or room attendant role preferred.
• Strong attention to detail and high personal standards of cleanliness.
• Ability to work efficiently and manage time independently.
• Professional appearance and a respectful, positive attitude.
• Basic spoken English and ability to follow verbal and written instructions.

Responsibilities

• Clean and service guest rooms, suites, and common areas according to club standards.
• Replace linens, towels, and amenities as needed, ensuring consistency and presentation.
• Check rooms for maintenance issues and report any faults or damages promptly.
• Ensure guest belongings are respected and handled with care and confidentiality.
• Maintain cleaning carts, equipment, and storage areas in a tidy and well‑stocked condition.
• Support laundry services, including sorting, folding, and transporting items when required.
• Follow all safety and sanitation procedures, including use of chemicals and PPE.
• Communicate guest requests, room status changes, or incidents to the Housekeeping Supervisor.
• Assist with turndown service or special requests when required.
• Ensure hallways, stairwells, and service areas remain clean and clutter‑free.

Skills

Experience in housekeeping

Attention to detail

Time management

Basic spoken English

Tools

Cleaning equipment

Job description

Soho House is seeking a Room Attendant to maintain guest rooms and suites to the club's high standards and ensure a flawless guest experience. You will work with attention to detail, discretion, and pride in delivering a luxurious environment.

This role requires reliability, the ability to work independently, and a professional appearance within a luxury setting. Training and development opportunities are offered to grow with the company.