Luxury Retail Supervisor — Elevate Style & Service

TFG London; Cheltenham; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Free clothing

70% staff discount

Wellbeing support

Maternity package

Virtual GP

Job summary

Hobbs London in Cheltenham is seeking a Retail Supervisor to lead day-to-day store operations and deliver a premium customer experience. You will greet, assist and connect with customers, drive sales, and support stock control while upholding Hobbs' standards of service.

Collaborative and adaptable, you will mentor Style Advisors, maintain a commercial approach, and contribute to strong commercial results in a busy luxury environment.

Qualifications

• Greet and assist customers with excellent communication.
• Maintain a commercial approach to store operations.
• Support stock control processes and gentle upsell.

Responsibilities

• Greet, assist, and lead by example on the shop floor.
• Drive great service and accurate transactions.
• Support Style Advisors as they grow their knowledge.
• Assist in all tasks to ensure smooth store operations.

Skills

Customer service

Communication

Relationship building

Sales support

Job description

Hobbs London in Cheltenham is seeking a Retail Supervisor to lead day-to-day store operations and deliver a premium customer experience. You will greet, assist and connect with customers, drive sales, and support stock control while upholding Hobbs' standards of service.

Collaborative and adaptable, you will mentor Style Advisors, maintain a commercial approach, and contribute to strong commercial results in a busy luxury environment.