Luxury Retail Store Lead

Calvin Klein; Greater London; On-site; GBP 32,000 - 42,000; Full time

Job summary

The Assistant Store Manager role at Calvin Klein Stratford, part of PVH, is a hands-on leadership position guiding a premium brand on the high street in London. You will inspire your team to deliver exceptional service, drive sales and uphold the brand’s standards across the store environment.

Join a diverse, fast-paced team where collaboration, decisive decision-making and guest-centric service are valued, with opportunities to grow within PVH’s dynamic portfolio of brands.

Qualifications

• Store leadership experience in premium or luxury fashion.
• Strong communication and customer service skills.
• Ability to manage teams and drive sales.
• Adaptable and fast-paced with strong problem-solving.

Responsibilities

• Lead store teams to maximize sales and customer experience.
• Collaborate with VM and operations to maintain standards.
• Plan staffing and recruit for key roles.
• Review reports and implement action plans to improve results.
• Provide guidance to staff on goals and performance.
• Ensure exemplary mystery shop results.

Skills

Leadership

Customer Service

Communication

People Management

Sales Driven

Job description

The Assistant Store Manager role at Calvin Klein Stratford, part of PVH, is a hands-on leadership position guiding a premium brand on the high street in London. You will inspire your team to deliver exceptional service, drive sales and uphold the brand’s standards across the store environment.

Join a diverse, fast-paced team where collaboration, decisive decision-making and guest-centric service are valued, with opportunities to grow within PVH’s dynamic portfolio of brands.