Luxury Retail Sales Team Leader

The Watches of Switzerland Group; Liverpool; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Holiday Purchase Scheme

Employee Assistance Programme

Birthday Off

Generous Discount Scheme

Enhanced Maternity Pay

Job summary

Goldsmiths is seeking a Supervisior to lead and develop a sales team in our luxury retail showrooms. You will drive personal and team targets, build strong client relationships, and ensure an exceptional customer experience across our brand offerings.

With a focus on developing product knowledge and sharing best practises, you will play a key role in delivering the Goldsmiths standard of service and contribute to continued growth of the business.

Qualifications

• Experience of supervising a team.
• Service orientated with a great understanding of what excellent client experience looks like.
• Able to exceed customer expectations and provide a memorable experience.
• Exceptional communication and interpersonal skills.
• Eager to learn and build on retail and product knowledge.

Responsibilities

• Lead and supervise a sales team to meet store targets.
• Deliver exceptional client experience in luxury retail.
• Develop and continually update product knowledge and expertise.

Skills

Supervising a team

Client experience focus

Retail excellence

Communication skills

Retail product knowledge

Job description

Goldsmiths is seeking a Supervisior to lead and develop a sales team in our luxury retail showrooms. You will drive personal and team targets, build strong client relationships, and ensure an exceptional customer experience across our brand offerings.

With a focus on developing product knowledge and sharing best practises, you will play a key role in delivering the Goldsmiths standard of service and contribute to continued growth of the business.