Lead Luxury Retail Team – Client Experience

GOLDSMITHS

Canterbury

On-site

GBP 24,000 - 32,000

Full time

9 days ago
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Benefits offered by this job

Holiday Purchase Scheme
24/7 Employee Assistance Programme
24/7 Virtual GP service
Share Save Scheme
Birthday Off
Free Wellbeing Tools
Generous Discount Scheme
Enhanced Maternity Pay

Job summary

Goldsmiths in the United Kingdom is seeking a Supervisors role to lead and motivate a sales team in our luxury watch and jewellery showrooms. You will focus on delivering an exceptional client experience and achieving personal and team targets.

You will develop product knowledge, share best practice, and present the brand with confidence and expertise, helping clients find the perfect piece while representing Goldsmiths' heritage and service standards.

Qualifications

  • Experience of supervising a team.
  • Service orientated with a great understanding of what excellent client experience looks like.
  • Always looking for an opportunity to exceed expectations and provide a memorable experience.
  • Exceptional communication and interpersonal skills.
  • Eager to learn and build on your retail and product knowledge.
  • Always ready to go the extra mile.

Responsibilities

  • Lead and supervise a sales team to meet targets.
  • Build lasting relationships with clients.
  • Grow and develop your career in luxury retail.
  • Share best practices and update product knowledge.
  • Represent the brand with confidence and knowledge.

Skills

Team supervision
Client service
Communication
Retail knowledge
Product knowledge
Customer focus

Job description

Goldsmiths in the United Kingdom is seeking a Supervisors role to lead and motivate a sales team in our luxury watch and jewellery showrooms. You will focus on delivering an exceptional client experience and achieving personal and team targets.

You will develop product knowledge, share best practice, and present the brand with confidence and expertise, helping clients find the perfect piece while representing Goldsmiths' heritage and service standards.

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