Luxury Retail Sales Supervisor - Lead & Delight Clients

GOLDSMITHS; Liverpool; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Holiday Purchase Scheme

24/7 Employee Assistance Programme

24/7 Virtual GP service

Share Save Scheme

Birthday Off

Free Wellbeing Tools

Generous Discount Scheme

Enhanced Maternity Pay

Job summary

Goldsmiths, part of the Watches of Switzerland Group, is a leading UK luxury watch and jewellery retailer with 230+ years of tradition and 55 showrooms nationwide. This Supervisor role focuses on leading a sales team in our Liverpool showroom, delivering outstanding client experiences, developing product knowledge, and supporting management to meet store targets and share best practices.

You will build strong client relationships that last beyond a single sale, represent our brand with

Qualifications

• Experience of supervising a team
• Service oriented with a great understanding of what excellent client experience looks like
• Exceptional communication and interpersonal skills
• Eager to learn and build on your retail and product knowledge
• Always ready to go the extra mile

Responsibilities

• Lead and supervise a sales team in a luxury retail showroom.
• Deliver exceptional client experience and build lasting relationships.
• Work towards personal and team targets and share best practices.
• Develop and continually update product knowledge and expertise.

Skills

Team supervision

Client service

Communication

Retail knowledge

Going the extra mile

Job description

Goldsmiths, part of the Watches of Switzerland Group, is a leading UK luxury watch and jewellery retailer with 230+ years of tradition and 55 showrooms nationwide. This Supervisor role focuses on leading a sales team in our Liverpool showroom, delivering outstanding client experiences, developing product knowledge, and supporting management to meet store targets and share best practices.

You will build strong client relationships that last beyond a single sale, represent our brand with