Luxury Retail Sales Team Lead

Watches of Switzerland Group PLC

Greater London

On-site

GBP 29,000 - 38,000

Full time

44 hours ago
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Benefits offered by this job

Holiday Purchase Scheme
24/7 Employee Assistance Programme
24/7 Virtual GP service
Share Save Scheme
Enjoy your Birthday Off
Free Wellbeing Tools
Generous Discount Scheme
Enhanced Maternity Pay

Job summary

Watches of Switzerland Group PLC in Greater London is seeking a Supervisors to lead a sales team in our luxury showrooms. You will drive excellent client experience, mentor colleagues and work towards personal and team targets while upholding brand standards.

You will build close client relationships, share product knowledge and represent the brand with confidence. A passion for horology and exceptional communication are essential to thrive in our fast-paced luxury environment.

Qualifications

  • Experience of supervising a team.
  • Service orientated with a great understanding of what excellent client experience looks like.
  • Always looking for an opportunity to exceed expectations and provide a memorable experience.
  • Exceptional communication and interpersonal skills.
  • Eager to learn and build on your retail and product knowledge.
  • Always ready to go the extra mile.

Responsibilities

  • Lead and supervise the sales team to meet personal and team targets.
  • Assist store management when required.
  • Identify and share best practices to improve customer experience.
  • Continually update product knowledge to advise clients.
  • Build close relationships with clients and represent the brand confidently.

Skills

Team supervision
Client service
Communication skills
Retail knowledge
Relationship building

Job description

Watches of Switzerland Group PLC in Greater London is seeking a Supervisors to lead a sales team in our luxury showrooms. You will drive excellent client experience, mentor colleagues and work towards personal and team targets while upholding brand standards.

You will build close client relationships, share product knowledge and represent the brand with confidence. A passion for horology and exceptional communication are essential to thrive in our fast-paced luxury environment.

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