Luxury Retail Sales Manager

Reiss; Greater London; Sur place; GBP 38 000 - 59 000; Plein temps

Avantages offerts par ce poste

Wear allowance

Employee discount

Bonus & commission

Pension contributions

Health & wellbeing

Medicash health plan

Fitness discounts

Enhanced parental pay

25 days leave

Referral scheme

Career development

Résumé du poste

Reiss in London Victoria is seeking a Sales Manager to support the management team, motivate colleagues and maintain a premium store environment. You will lead by example, delivering exceptional service and guiding your team to achieve targets.

As a seasoned retail professional, you will monitor KPIs, coach staff, and cascade the business plan across the team while upholding the brand's values and standards in a fast-paced luxury setting.

Qualifications

• Previous experience supervising a team.
• Strong background in a customer facing role ideally within a premium or luxury environment.
• Ability to guide and coach others.
• Flexibility and ability to adapt to changing priorities.
• Ability to work in a fast-paced retail environment.
• Have excellent communication and interpersonal skills.
• Have excellent organisational and decision-making skills.
• Excels under pressure.

Responsabilités

• Delivering a premium, genuine and tailored customer service experience which exceeds our customers' expectations.
• You act as a role model; inspiring and guiding your team with dedication, integrity and genuine warmth.
• Drive sales by monitoring the team's KPIs and leading by example with exceptional service.
• Work with the store leadership team to ensure clarity of business plan is cascaded throughout the team.
• Providing an in depth knowledge of our brand and our products to our customers and your team.
• Actively engage and undertake duties that supports the store operations.
• Delivering team briefs and contribute to team meetings.
• Supporting the store management in assisting with team development.

Connaissances

Team supervision

Customer facing

Coaching others

Adaptability

Fast-paced environment

Communication

Organisational skills

Decision making

Resilience under pressure

Description du poste

Reiss in London Victoria is seeking a Sales Manager to support the management team, motivate colleagues and maintain a premium store environment. You will lead by example, delivering exceptional service and guiding your team to achieve targets.

As a seasoned retail professional, you will monitor KPIs, coach staff, and cascade the business plan across the team while upholding the brand's values and standards in a fast-paced luxury setting.