Luxury Retail: Assistant Store Manager & Leader

Reiss; Greater London; Sur place; GBP 28 000 - 36 000; Plein temps

Avantages offerts par ce poste

Seasonal wear allowance

Generous employee discount up to 75%

Rewarding bonus and commission

Workplace pension

Health & wellbeing services

Medicash health plan

Fitness discounts

Enhanced parental pay

25 days annual leave

Employee referral scheme

Career development opportunities

Résumé du poste

Reiss is seeking an Assistant Store Manager for our London Victoria store. You will lead a premium retail team, delivering exceptional customer service while driving sales and maintaining operational excellence. The role requires strong leadership, visual merchandising focus, and a track record of boosting store performance.

You will manage day-to-day store operations, coach staff, and support recruitment and performance reviews, ensuring targets are met in a fast-paced environment.

Qualifications

• Retail management experience at a similar level.
• Proven track record of increasing overall business performance.
• Proven track record of delivering excellent customer service through your team.
• Be highly visual and have strong commercial product management skills.
• Be able to flex between customer service, operational, technical and visual elements.
• Be confident working under pressure in a fast-paced retail environment.
• Be self-motivated, focused and driven to achieve team and individual goals.
• Be a great people manager, able to bring the best out of your team.
• Have good written and verbal communication skills.

Responsabilités

• Overseeing the day-to-day running of the store.
• Identifying opportunities to drive sales and profitability.
• Aiming to exceed targeted KPI’s.
• Inspiring the team to deliver exceptional service through regular service and product training.
• Implementing and maintaining effective operational processes, procedures and administration.
• Supporting with recruitment and conducting performance/probation reviews.
• Deputise in the absence of the Store Manager.

Connaissances

Retail management

Customer service

People management

Leadership

Communication skills

Description du poste

Reiss is seeking an Assistant Store Manager for our London Victoria store. You will lead a premium retail team, delivering exceptional customer service while driving sales and maintaining operational excellence. The role requires strong leadership, visual merchandising focus, and a track record of boosting store performance.

You will manage day-to-day store operations, coach staff, and support recruitment and performance reviews, ensuring targets are met in a fast-paced environment.