Luxury Retail Sales Associate: Storytelling & Client Excellence

Monica Vinader; Manchester; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Staff discount

Career progression

In-store training

Employee events

Job summary

Monica Vinader is seeking a Sales Associate at Selfridges Trafford Centre. You will provide exceptional client service, share the MV story, and style customers to find perfect pieces. A focus on relationship-building and closing sales drives success in a fast-paced luxury retail environment.

Join a team that values craftsmanship, responsible luxury, and ongoing training. This role is based in Manchester at a flagship retail location and offers growth opportunities within a global brand.

Qualifications

• Customer-focused and able to build relationships with clients.
• Excellent communication and active listening skills.
• Ability to meet sales targets and work as part of a team.

Responsibilities

• Welcome clients warmly and understand their needs.
• Share product stories and MV craftsmanship to inspire purchases.
• Style clients to find looks that suit them and close sales.
• Book appointments and follow up to build loyalty.
• Maintain store standards and visual merchandising.

Skills

Customer service

Clienteling

Sales driven

Product knowledge

Education

A-levels or equivalent

Tools

POS software

Merchandising system

Job description

Monica Vinader is seeking a Sales Associate at Selfridges Trafford Centre. You will provide exceptional client service, share the MV story, and style customers to find perfect pieces. A focus on relationship-building and closing sales drives success in a fast-paced luxury retail environment.

Join a team that values craftsmanship, responsible luxury, and ongoing training. This role is based in Manchester at a flagship retail location and offers growth opportunities within a global brand.