Luxury Retail Sales Associate: Clienteling

Monica Vinader; Liverpool; Hybrid; GBP 12,000 - 15,000; Part time

Job summary

Monica Vinader in Liverpool is seeking a Sales Associate to welcome clients and deliver memorable, personalised service in-store. You will share our craftsmanship stories and help clients style looks with warmth, taking pride in the details that make visits feel effortless.

In this part-time role (24 hours), you will drive sales, build relationships, and uphold our luxury standards while collaborating with the boutique team to deliver outstanding experiences.

Qualifications

• Passion for delivering exceptional, personalised client experiences.
• Ambition to hit targets and KPIs with a commercial mindset.
• Commitment to upholding luxury standards and brand values.

Responsibilities

• Warmly welcome every client and create a comfortable in-store experience.
• Share expert product knowledge and tell the MV story to inspire purchases.
• Style clients and address questions to close sales with care.
• Capture client details for follow-up and build loyal relationships.
• Promote MV services (engraving, monogramming, aftercare) and book appointments.
• Contribute to team targets and share client feedback for business growth.
• Maintain visual merchandising, cleanliness and stock accuracy.

Skills

Service Excellence

Sales & Productivity

High Performance Team

Operational Excellence

Job description

Monica Vinader in Liverpool is seeking a Sales Associate to welcome clients and deliver memorable, personalised service in-store. You will share our craftsmanship stories and help clients style looks with warmth, taking pride in the details that make visits feel effortless.

In this part-time role (24 hours), you will drive sales, build relationships, and uphold our luxury standards while collaborating with the boutique team to deliver outstanding experiences.