Luxury Jewelry Boutique Associate & Clienteling Expert

Monica Vinader; Liverpool; On-site; GBP 18,000 - 21,000; Part time

Job summary

Monica Vinader in Liverpool is seeking a Sales Associate to deliver exceptional service in our boutique. You will welcome clients, style looks and share the stories behind our craftsmanship, helping guests feel inspired and valued.

The role blends personal client connections with commercial focus, aiming to hit targets while upholding MV luxury standards. You will collaborate with the boutique team and participate in ongoing training to deepen product knowledge.

Qualifications

• Customer service excellence in luxury retail.
• Ability to deliver high-quality client experiences and interactions.
• Strong communication and storytelling about craftsmanship.
• Collaborative and adaptable within a fast-paced boutique environment.

Responsibilities

• Deliver warm, personalized service to every client and build relationships.
• Style clients and showcase products with confident expertise.
• Answer questions, handle objections, and help close sales.
• Capture client details for follow-up and book future appointments.

Skills

Customer service

Storytelling

Product knowledge

Team player

Job description

Monica Vinader in Liverpool is seeking a Sales Associate to deliver exceptional service in our boutique. You will welcome clients, style looks and share the stories behind our craftsmanship, helping guests feel inspired and valued.

The role blends personal client connections with commercial focus, aiming to hit targets while upholding MV luxury standards. You will collaborate with the boutique team and participate in ongoing training to deepen product knowledge.