Luxury Jewelry Sales & Clienteling Expert

Monica Vinader; Manchester; Hybrid; GBP 18,000 - 24,000; Full time

Job summary

Monica Vinader is seeking a Sales Associate for its Selfridges Trafford Centre concession. You will deliver personalised client experiences, share product knowledge, and help customers find their perfect piece, highlighting sustainable craftsmanship.

You will be part of a vibrant, luxury retail team, focused on achieving targets while upholding MV's values of caring, fast-paced, and exceptional service.

Qualifications

• Strong clienteling skills with a focus on personalised service.
• Ability to drive sales and meet KPIs in a high-end retail environment.
• Excellent product knowledge and storytelling to emphasise brand values.
• Flexible team player with a proactive, can-do attitude.

Responsibilities

• Provide warm, welcoming service and create home-like shopping experiences.
• Share expert product knowledge and articulate MV's sustainable craftsmanship.
• Assist clients in finding perfect pieces and close sales with care.
• Capture client details for follow-up and loyalty building.
• Support visual merchandising and store standards to reflect luxury branding.

Skills

Clienteling

Sales targets

Product knowledge

Brand storytelling

Job description

Monica Vinader is seeking a Sales Associate for its Selfridges Trafford Centre concession. You will deliver personalised client experiences, share product knowledge, and help customers find their perfect piece, highlighting sustainable craftsmanship.

You will be part of a vibrant, luxury retail team, focused on achieving targets while upholding MV's values of caring, fast-paced, and exceptional service.