Luxury Retail Associate - Commission & Flexible Hours

Strathberry; City of Edinburgh; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Commission

Job summary

Strathberry is seeking a customer-focused retail ambassador to join our Edinburgh team. You will drive sales, assist on stock and visuals, and ensure an exceptional luxury experience for every client.

The role supports 32–40 hours per week on a rotating shift, with potential overtime. Previous luxury retail service experience is essential, and Arabic language skills are a plus. Join a brand known for refined craftsmanship and premium service.

Qualifications

• Previous experience in luxury retail service (essential).
• Flexible availability for rotating shifts and hours.
• Willingness to flex hours on occasion (preferable).
• Excellent interpersonal skills and confidence with customers.
• Ability to promote and reflect the image of a luxury brand.
• Interest in the luxury fashion industry.
• Self-motivated with a proactive attitude.
• Good numeracy and ability to maintain accurate records.
• Arabic language is desirable but not essential.

Responsibilities

• Drive sales in-store and create a vibrant shopping environment.
• Process POS transactions accurately.
• Assist with visual merchandising and store displays.
• Manage POS stock control and support stocktakes.
• Support promotions, events and product launches.
• Meet personal and team sales targets.
• Keep the store tidy and safe, supporting general sales tasks.
• Coordinate with colleagues on store security.
• Assist in stock shipping/receiving and paperwork.
• Provide customer service through the Endear system.
• Offer general administrative support as needed.

Skills

Luxury retail experience

Flexible hours

People skills

Brand representation

Interest in luxury fashion

Self-motivated

Numeracy

Arabic (desirable)

Tools

Endear system

Job description

Strathberry is seeking a customer-focused retail ambassador to join our Edinburgh team. You will drive sales, assist on stock and visuals, and ensure an exceptional luxury experience for every client.

The role supports 32–40 hours per week on a rotating shift, with potential overtime. Previous luxury retail service experience is essential, and Arabic language skills are a plus. Join a brand known for refined craftsmanship and premium service.