Luxury Retail Assistant Manager — Growth & Development

Crew Clothing Company; York and North Yorkshire; On-site; GBP 22,000 - 29,000; Full time

Benefits offered by this job

Uniform contribution

Pension plan

Referral program

Professional development

Empowering work environment

Job summary

Crew Clothing Company in the York area is seeking an Assistant Manager to support the store manager, drive sales, and maintain visual standards. You will work closely with the team to deliver a premium customer experience.

You will lead, motivate and develop staff to hit KPI targets, harness multi-channel options, and ensure a welcoming environment for shoppers across all channels.

Qualifications

• Customer service oriented.
• Strong communication abilities.
• Experience in retail environment.

Responsibilities

• Achieve sales targets by displaying passion for the product and brand.
• Provide accurate information about products, features, benefits and stock availability.
• Promote multi-channel shopping options to maximise customer satisfaction.
• Create an inviting and welcoming atmosphere for customers.
• Process sales transactions in line with company guidelines.
• Demonstrate flexibility to meet store needs.

Skills

Customer service

Communication skills

Retail experience

Tools

IT skills

Job description

Assistant Manager - Full Time
37.5 hours per week

At Crew Clothing, we believe clothes are about so much more than “just clothes”. Designed with the spirit of the south coast in every stitch, our crossed oars are a mark of timeless British style. These are clothes for life’s best moments.

We believe in collaboration, kindness and creativity, in celebrating our successes and championing our customer at every step of the way. From ’93 to now, people have been at the heart of everything we do. It’s in our name – Crew.

Purpose of the role:

To assist the
manager in driving consistent improvement to the stores sales, KPI’s and all
other areas of measured success. To help recruit, retain, motivate and develop
the team to drive the success of the store. To maintain exceptional visual
merchandising standards throughout the store and create a shopping experience
that delights our customers every time.

Responsibilities:

• Achieve
  sales targets by demonstrating passion for the product and the brand
• Provide
  accurate information about our product to the customer including features and
  benefits and stock availability
• Promote
  our multi-channel shopping options to ensure maximum customer satisfaction
• Provide
  an inviting and welcoming atmosphere for our customers
• Process
  sales transactions with care and in line with company guidelines
• Demonstrate
  flexibility in order to meet the needs of the store

Key Skills and Experience:

Essential

• Customer
  service focused
• Good
  communication skills
• Experience
  in retail industry

Desirable

• Good
  IT skills
• Experience
  of working in a luxury fashion brand

Benefits:

• Uniform Contribution: Dress for success with our uniform contribution, ensuring you look and feel professional without the extra cost.
• Future-Focused Pension Plan: Invest in your future with our comprehensive pension plan designed to provide you with peace of mind for the years to come.
• Rewarding Referral Program: Bring your friends on board and be rewarded! Our referral program recognises the power of your recommendations and rewards you for contributing to our team’s growth.
• Comprehensive Professional Development: Elevate your career and reach your full potential.
• Empowering Work Environment: Thrive in our supportive and rewarding culture that celebrates your achievements and fosters your personal and professional growth