Luxury Restaurant & F&B Operations Lead

The Montcalm Mayfair; City of Westminster; On-site; GBP 45,000 - 65,000; Full time

Job summary

The Montcalm Mayfair in London is seeking an Assistant Restaurant Manager to support the Restaurant Manager across breakfast and dinner service, Executive Lounge, Room Service and events. You will lead service teams, maintain five-star standards, and ensure flawless guest experiences in a luxury hotel setting.

Your leadership and strategic vision will drive operational excellence, staff development, hygiene compliance, and cost-conscious service.

Qualifications

• At least a degree in hospitality or related field.
• Experience in luxury hotel F&B is essential.
• Proven leadership and people-management skills.

Responsibilities

• Oversee daily restaurant, executive lounge, room service and events operations.
• Assist Restaurant Manager with scheduling and coverage.
• Monitor inventory and coordinate with kitchen for ingredients.
• Maintain five-star standards of cleanliness, ambience, and presentation.
• Engage high-profile guests to ensure exceptional dining experiences.
• Train and coach F&B team to uphold luxury service.

Skills

Leadership

Communication

Customer service

Strategic planning

Operational excellence

Talent management

Budgeting

Team development

Guest relations

Crisis management

Sustainability

Compliance

Education

Degree in Hospitality

Job description

The Montcalm Mayfair in London is seeking an Assistant Restaurant Manager to support the Restaurant Manager across breakfast and dinner service, Executive Lounge, Room Service and events. You will lead service teams, maintain five-star standards, and ensure flawless guest experiences in a luxury hotel setting.

Your leadership and strategic vision will drive operational excellence, staff development, hygiene compliance, and cost-conscious service.