Luxury Outlet Client Advisor – Fixed Term

Sabceducation; Bicester; On-site; GBP 21,000 - 30,000; Full time

Job summary

Maison Valentino in Bicester is seeking a Client Advisor on a fixed-term basis to embody the brand and deliver a premium client experience across preparation and retention stages.

You will drive sales by meeting targets, engage existing and new clients, and apply product knowledge with storytelling while using company tools for stock and data management. This role requires a proactive, customer-focused approach in a luxury retail setting.

Qualifications

• Experience in achieving sales targets and contributing to store objectives.
• Proven ability to engage and retain clients through clienteling.
• Strong product knowledge and storytelling to enhance client experience.
• Proficiency with store operations and company tools.
• Data collection and analysis to enrich client database and inform sales strategies.

Responsibilities

• Meet individual sales targets and contribute to store objectives.
• Engage clients through various channels and drive retention.
• Master Valentino product knowledge and tell compelling stories.
• Perform store operations in compliance with guidelines.
• Leverage store tools to manage stock, returns, and data.

Skills

Sales targets

Clienteling

Product knowledge

Storytelling

Data management

Cross-selling

Communication skills

Tools

SAP

PRISM

MY-V XP

Smart XP

After Sales App

Training App

Job description

Maison Valentino in Bicester is seeking a Client Advisor on a fixed-term basis to embody the brand and deliver a premium client experience across preparation and retention stages.

You will drive sales by meeting targets, engage existing and new clients, and apply product knowledge with storytelling while using company tools for stock and data management. This role requires a proactive, customer-focused approach in a luxury retail setting.