Luxury Client Advisor: Create Memorable Moments

FERRAGAMO; Bicester; On-site; GBP 21,000 - 27,000; Full time

Job summary

Ferragamo in the United Kingdom seeks a Full-Time Client Advisor for the Bicester Village Store to elevate the customer experience and drive sales through personalised service.

You will build authentic client relationships, demonstrate luxury client understanding, and contribute to a collaborative store environment. Fluency in English is essential, with additional languages advantageous; prior luxury retail experience preferred.

Qualifications

• Experience in luxury retail or a client-facing role.
• Fluency in English is essential; additional language is a plus.
• Ability to develop meaningful client relationships using CRM initiatives.

Responsibilities

• Transform each client experience into magical moments.
• Lead by example on the selling floor to drive sales results.
• Demonstrate deep understanding of luxury clients’ desires, needs, and expectations.
• Propose fresh ideas to enhance client value and memorable moments.

Skills

Luxury retail

Client advisor

Communication skills

Team oriented

Tools

CRM systems

Job description

Ferragamo in the United Kingdom seeks a Full-Time Client Advisor for the Bicester Village Store to elevate the customer experience and drive sales through personalised service.

You will build authentic client relationships, demonstrate luxury client understanding, and contribute to a collaborative store environment. Fluency in English is essential, with additional languages advantageous; prior luxury retail experience preferred.