Luxury Online Customer Advisor & Stylist

Retail Human Resources plc; Greater London; On-site; GBP 16,000 - 25,000; Full time

Benefits offered by this job

Staff discount

Pension scheme

Weekly pay

Paid holiday

Temp to perm opportunity

Job summary

Retail Human Resources plc is recruiting an online customer service advisor for a luxury retailer in South East London. The role is temporary with immediate availability; weekly pay, paid holiday, and pension.

Responsibilities include answering questions via email, WhatsApp and live chat, packing and dispatching online orders, and offering styling advice. The role may go permanent with a generous benefits package including staff discount.

Qualifications

• Candidates must have prior customer service experience.
• Strong written and verbal communication skills.
• Able to provide styling advice and fashion sense.

Responsibilities

• Answer questions via multichannel platform (email, WhatsApp, live chat).
• Pack and dispatch online orders.
• Offer styling advice and be a proactive problem solver.
• Provide excellent customer service and support.

Skills

Customer service experience

Written communication

Verbal communication

Multichannel support

Styling advice

Problem solving

Proactive approach

Shopify familiarity

Tools

Shopify

Job description

Retail Human Resources plc is recruiting an online customer service advisor for a luxury retailer in South East London. The role is temporary with immediate availability; weekly pay, paid holiday, and pension.

Responsibilities include answering questions via email, WhatsApp and live chat, packing and dispatching online orders, and offering styling advice. The role may go permanent with a generous benefits package including staff discount.