Luxury Night Concierge - 9pm-6am, Fri & Sat

Vita Group; Manchester; Presencial; GBP 18.000 - 21.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Holidays pro‑rata

Your Birthday off

Perkbox access

Royal London Pension

Parties & events

Career development

24/7 Employee Assistance

Descripción de la vacante

Vita Group is hiring a Night Concierge in Manchester (Circle Square) for a permanent, part-time role with a minimum of 18 hours per week. Working hours are 9pm–6am with overtime opportunities.

The role focuses on delivering a luxury, home-from-home experience and maintaining the premium site and facilities at night. Ideal candidates are experienced in customer service, able to work independently through the night, and proactive in maintaining cleanliness and safety.

Formación

• Experienced customer service professional delivering premium experiences to residents & guests.
• Ability to work independently through the night and handle emergencies.

Responsabilidades

• Front of House / Reception: greet residents and guests warmly.
• Maintain upkeep of premium site and facilities; cleaning to a high standard.
• Conduct block walks every 4-6 hours to survey and report areas.
• Manage waste areas in line with health & safety regulations.
• Handle and store parcels for residents.
• Be the main contact for incidents or emergencies on site.
• Turn arounds, check-ins, check-outs, and respond to questions.
• Ensure facilities are looked after and issues are resolved.

Conocimientos

Customer service

Night shift experience

Tech-savvy

Descripción del empleo

Vita Group is hiring a Night Concierge in Manchester (Circle Square) for a permanent, part-time role with a minimum of 18 hours per week. Working hours are 9pm–6am with overtime opportunities.

The role focuses on delivering a luxury, home-from-home experience and maintaining the premium site and facilities at night. Ideal candidates are experienced in customer service, able to work independently through the night, and proactive in maintaining cleanliness and safety.