Luxury Interiors - Sales Operations & Logistics Coordinator

Confidential; Greater London; On-site; GBP 29,000 - 32,000; Full time

Benefits offered by this job

Annual leave 25 days

Company pension

Employee discount

On-site parking

Cycle to work

Training and development

Casual dress code

Job summary

Confidential, a luxury interiors and design business in London, is seeking a proactive Sales Operations Coordinator to join a busy team. You will support UK and international showrooms with pre- and post-sales administration, manage orders and coordinate logistics, ensuring accuracy and timely deliveries.

You should have experience in sales administration or customer service, strong organisational and IT skills, and a keen eye for detail.

Qualifications

• Experience in administration, sales administration or customer service.
• Excellent organisational and time management skills.
• Strong attention to detail and accuracy.
• Confident written and verbal communication.
• Good IT skills and familiarity with computer systems.
• Ability to manage competing priorities and deadlines.
• Positive, flexible and able to work independently or in a team.
• Good numerical skills.
• Interest in interiors, textiles, furniture or design.

Responsibilities

• Provide pre-sales and after-sales administrative support to UK and international showrooms.
• Process sales orders and maintain information within internal order management systems.
• Monitor order progress, delivery schedules and critical paths to keep orders on track.
• Coordinate domestic and international shipments with third-party logistics providers and couriers.
• Obtain shipping quotes, arrange collections and monitor deliveries.
• Prepare and check export documentation and shipping paperwork.
• Support accessory sales and e-commerce order management.
• Raise purchase orders and verify invoices for accuracy.
• Receive, check and allocate incoming stock and manage accessory returns/exchanges.

Skills

Administration

Sales support

Customer service

Organisational skills

Time management

Attention to detail

Communication skills

IT skills

Numerical skills

Tools

Order management system

Job description

Confidential, a luxury interiors and design business in London, is seeking a proactive Sales Operations Coordinator to join a busy team. You will support UK and international showrooms with pre- and post-sales administration, manage orders and coordinate logistics, ensuring accuracy and timely deliveries.

You should have experience in sales administration or customer service, strong organisational and IT skills, and a keen eye for detail.