Luxury Interior Sales Support Specialist

Legacy London Recruitment Limited.; Greater London; On-site; GBP 26,000 - 36,000; Full time

Job summary

Legacy London Recruitment Limited is seeking a Sales Support Executive for a luxury design-led interior brand in London. You will support UK and international Sales teams to ensure customers receive an exceptional end-to-end experience.

Based across the Islington showroom and Pimlico pop up, you will handle enquiries, assist with quotations, update CRM, and coordinate with internal teams to keep orders moving. This role runs Monday–Friday 8:00–17:30 with occasional Saturdays and time off in lieu.

Qualifications

• Strong written and verbal communication skills.
• Friendly and professional approach to customer service.
• Good organisation skills and attention to detail.
• Proficient in Microsoft Office (Outlook, Word, Excel).
• Experience using a CRM system (Prospects) would be helpful, but training can be provided.
• Ability to prioritise tasks and manage a varied workload.

Responsibilities

• Respond to customer enquiries by phone and email in a helpful, professional and timely way.
• Support the sales team with quotations, proposals, order processing and general administration.
• Maintain accurate customer records, sales information and activity updates in the CRM system.
• Coordinate with internal teams such as sales, design, engineering, supply chain, production, quality and logistics to help resolve queries and keep orders moving.
• Follow up with customers, leads and existing accounts to provide updates and maintain positive relationships.
• Assist in the running of the showroom, meeting & greeting clients & providing product information.
• Provide flexible support across the sales function during busy periods, holidays or project work.
• Prepare reports, sales information and documents when required.
• Help identify ways to improve processes, customer experience and team efficiency.

Skills

Communication skills

Customer service orientation

Organisation skills

Attention to detail

Task prioritisation

Positive can-do attitude

Tools

Microsoft Office

Outlook

Word

Excel

CRM: Prospects

Job description

Legacy London Recruitment Limited is seeking a Sales Support Executive for a luxury design-led interior brand in London. You will support UK and international Sales teams to ensure customers receive an exceptional end-to-end experience.

Based across the Islington showroom and Pimlico pop up, you will handle enquiries, assist with quotations, update CRM, and coordinate with internal teams to keep orders moving. This role runs Monday–Friday 8:00–17:30 with occasional Saturdays and time off in lieu.