Luxury Hotel Security Supervisor: Calm Leader for Guests

Iconic Hotels & Resorts; Greater London; Ibrido; GBP 32.000 - 46.000; Tempo pieno

Vantaggi offerti da questo lavoro

Refer a Friend £1000 scheme

Two hotel-wide social events per year

Discounted overnight stays at Nobu, &c

Discounted Pilates classes and well‑n‑

Wellness initiatives

Mental Health First Aiders

Up to 33 holiday days (4 on 4 off)

Cycle to Work Scheme

Season Ticket Loan

Discounts on all F&B

Free meals on duty

Vaccinations and wellness programs

Descrizione del lavoro

Nobu Hotels in Greater London is seeking a Security Supervisor to safeguard guests, colleagues and the property. You will support the Director of Security, oversee daily security operations on shift, and lead by example to maintain a safe, welcoming environment.

The role requires 3+ years in luxury hotel security, with a bias toward calm decision-making, strong communication, and integrity. IOSH, first aid and fire safety certifications are a plus.

Competenze

• Minimum 3 years’ experience in security within a luxury hotel environment.
• Ideal to hold a valid SIA licence and security-related certifications.

Mansioni

• Support the Director of Security in running the team, including 24 hour coverage and contractors.
• Ensure guest, colleague and hotel safety at all times.
• Be a visible, approachable presence to reassure guests and staff.
• Lead investigations, gather evidence and complete incident reports.
• Liaise with management and authorities during incidents or emergencies.
• Contribute to risk management and health and safety plans.
• Conduct regular fire drills and crisis management exercises.
• Act as an escalation point for guest or colleague concerns, resolving issues calmly.
• Assign duties and schedules to balance operations and productivity.
• Manage team access control where required.
• Work with department heads to ensure security procedures are followed.
• Maintain knowledge of hotel systems and security operations.
• Represent Nobu values in every interaction.

Conoscenze

Leadership

Guest safety

Communication

Integrity

Strumenti

OPERA

MS Office

Security systems

Descrizione del lavoro

Nobu Hotels in Greater London is seeking a Security Supervisor to safeguard guests, colleagues and the property. You will support the Director of Security, oversee daily security operations on shift, and lead by example to maintain a safe, welcoming environment.

The role requires 3+ years in luxury hotel security, with a bias toward calm decision-making, strong communication, and integrity. IOSH, first aid and fire safety certifications are a plus.