Luxury Hotel Room Technician

IHG Hotels & Resorts; Greater London; On-site; GBP 29,000 - 39,000; Full time

Benefits offered by this job

Overtime pay

Holiday entitlement 28 days (incl. BH)

4 days on 4 days off rota

Wagestream app

Free meals on duty

Life insurance

Hotel discounts

Store discounts

Refer a Friend program

Career development opportunities

Job summary

InterContinental London Park Lane is seeking a hands-on Room Technician to join our Engineering team in Mayfair. You will perform preventative and reactive maintenance across guest rooms, public areas, and back of house spaces, ensuring the highest standards of luxury and guest satisfaction.

The role requires prior hotel maintenance experience, practical knowledge across general trades, and a proactive, service-oriented mindset.

Qualifications

• Previous maintenance or engineering experience within hotels, hospitality, or a customer-focused environment.
• Practical knowledge across general maintenance disciplines such as plumbing, electrical, painting, carpentry, or basic HVAC.
• A proactive and solutions-focused mindset.
• Strong attention to detail and excellent time management.
• Someone who communicates confidently and works well both independently and as part of a team.
• A passion for delivering outstanding service and maintaining high standards.

Responsibilities

• Carrying out preventative and reactive maintenance across guest rooms, corridors, public areas, offices, and back of house spaces.
• Responding efficiently to maintenance requests, including emergency repairs in occupied guest rooms.
• Using the HotSOS system in real time to manage, update, and close tasks accurately.
• Supporting the wider Engineering team with day-to-day repairs and maintenance projects.
• Maintaining Engineering areas in a safe, clean, and organised condition.
• Delivering a seamless luxury guest experience through attention to detail and pride in your work.

Skills

Hotel maintenance experience

General maintenance disciplines (plumb

Proactive problem-solving

Attention to detail

Teamwork and independent work

Customer-focused service

Tools

HotSOS system

Job description

InterContinental London Park Lane is seeking a hands-on Room Technician to join our Engineering team in Mayfair. You will perform preventative and reactive maintenance across guest rooms, public areas, and back of house spaces, ensuring the highest standards of luxury and guest satisfaction.

The role requires prior hotel maintenance experience, practical knowledge across general trades, and a proactive, service-oriented mindset.