Luxury Hotel Restaurant Supervisor – Lead Service

Aluminiosteverga; Greater London; Remote; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Holiday allowance

Service charge

Learning & development

Referral bonus

Food & beverage discounts

Accommodation discounts

Volunteer days

Employee meals

Uniform & dry-cleaning

Job summary

Red Carnation Hotels is seeking a Restaurant Supervisor for a five-star setting in Kensington, London. You will lead a dedicated team, uphold exceptional service, and coordinate between front and back of house to deliver remarkable dining experiences.

The role focuses on staff training, guest satisfaction, and compliant operations, with opportunities for professional development and a comprehensive benefits package.

Qualifications

• Experience leading teams in a luxury hotel or fine dining setting.
• Strong guest-service focus with the ability to handle complaints professionally.
• Excellent communication and teamwork skills.

Responsibilities

• Supervise and lead restaurant staff, providing training and ensuring high service standards.
• Address guest needs, manage complaints, and maintain a positive dining atmosphere.
• Oversee daily operations, ensure smooth service, timely order fulfilment, and front/back of house coordination.
• Monitor inventory, reorder supplies, and minimise waste.
• Ensure health, safety and hygiene regulations are followed.

Skills

Team leadership

Guest service

Communication

Job description

Red Carnation Hotels is seeking a Restaurant Supervisor for a five-star setting in Kensington, London. You will lead a dedicated team, uphold exceptional service, and coordinate between front and back of house to deliver remarkable dining experiences.

The role focuses on staff training, guest satisfaction, and compliant operations, with opportunities for professional development and a comprehensive benefits package.