Luxury Hotel Reception Manager

The Clermont; City of Westminster; On-site; GBP 30,000 - 37,000; Full time

Benefits offered by this job

Pension

Healthcare schemes

Staff areas

Discounts & Perks

Job summary

The Clermont Charing Cross in London is seeking a Reception Manager to lead by example, delivering outstanding guest service and a smooth check-in/check-out experience.

You will recruit, train and develop the team to reach their full potential while driving sales at the front desk and maintaining high hospitality standards.

We offer development through our academy, plus a strong benefits package including pension and healthcare schemes to support you throughout your career.

Qualifications

• Proven leadership to motivate and guide a hospitality team.
• Keen eye for detail to uphold high standards.
• Strong focus on guest satisfaction and hospitality excellence.

Responsibilities

• Lead by example with exceptional guest service and smooth check-in/check-out.
• Recruit, train and develop the team to maximize performance and potential.
• Drive sales at the front desk while supporting team sales initiatives.

Skills

Leadership

Attention to detail

Hospitality

Communication

Sales strategy

Tools

Opera

Job description

The Clermont Charing Cross in London is seeking a Reception Manager to lead by example, delivering outstanding guest service and a smooth check-in/check-out experience.

You will recruit, train and develop the team to reach their full potential while driving sales at the front desk and maintaining high hospitality standards.

We offer development through our academy, plus a strong benefits package including pension and healthcare schemes to support you throughout your career.