Luxury Lobby Lounge Supervisor

Corinthia London; Greater London; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

29 paid holidays per annum

Complimentary uniform dry cleaning

Complimentary meals on duty

Season ticket loan

Employee health and wellbeing program

Job summary

Corinthia London is seeking a Lobby Lounge Supervisor to oversee the daily operations of the lobby lounge and adjoining garden restaurant area in a 5* environment. You will support the Assistant Lounge Manager, lead by example, and ensure our guests experience exceptional and memorable service.

This role demands superb customer care, elegance in presentation, and the ability to inspire a high-performing team while maintaining the highest standards of luxury hospitality in central London.

Qualifications

• 5* hotel experience serving Afternoon Tea
• Ability to motivate others by leading by example
• Develop career in luxury hospitality
• Flexible to work varied hours
• Excellent written and spoken English
• Exceptional customer care
• Empathetic with guests and colleagues
• Thrives under pressure
• Attention to detail
• Impeccable personal presentation
• Warm, distinctive personality
• Confident with high-profile guests

Responsibilities

• Oversee daily operations of the lobby lounge and garden restaurant area.
• Support the Assistant Lounge Manager in managing the team.
• Monitor lounge and restaurant flow to ensure luxury service standards.
• Provide leadership to ensure smooth running of the lounge.
• Foster a positive team environment aligned with luxury service values.

Skills

Luxury hospitality

Leadership by example

Learner mindset

Flexible hours

English proficiency

Customer care

Empathy

Under pressure

Attention to detail

Professional presentation

Professional demeanor

Confidence with VIP guests

Job description

Corinthia London is seeking a Lobby Lounge Supervisor to oversee the daily operations of the lobby lounge and adjoining garden restaurant area in a 5* environment. You will support the Assistant Lounge Manager, lead by example, and ensure our guests experience exceptional and memorable service.

This role demands superb customer care, elegance in presentation, and the ability to inspire a high-performing team while maintaining the highest standards of luxury hospitality in central London.