Luxury Hotel Night Concierge | Guest Care & Night Ops

Harbour Hotels Group; Fowey; Vor Ort; GBP 19.000 - 23.000; Vollzeit

Benefits dieser Stelle

Excellent progression opportunities

Hotel stay and F&B discounts

Meals included on duty

Employee Assistance Program

Stylish boutique uniform

Benefits and discount platform

Zusammenfassung

Harbour Hotels Group in the United Kingdom is seeking a Night Porter to support the Night Manager, ensuring guest comfort and security overnight. Experience with Front Office procedures and Opera is advantageous.

You will handle nightly check-ins and check-outs, respond to guest requests, and maintain hotel standards. The role suits self-motivated individuals with a passion for service excellence.

Qualifikationen

• Experience with Front Office procedures and operating hotel systems.
• Experience in hotel night shifts and guest service excellence.

Aufgaben

• Assist the Night Manager in looking after guests and the hotel during the night.
• Handle front office procedures including check-in and check-out.
• Provide proactive service with a focus on guest satisfaction during night hours.

Kenntnisse

Front Office procedures

Opera PMS experience

Check-in / Check-out

Guest service

Tools

Opera PMS

Jobbeschreibung

Harbour Hotels Group in the United Kingdom is seeking a Night Porter to support the Night Manager, ensuring guest comfort and security overnight. Experience with Front Office procedures and Opera is advantageous.

You will handle nightly check-ins and check-outs, respond to guest requests, and maintain hotel standards. The role suits self-motivated individuals with a passion for service excellence.