Luxury Night Front Desk Specialist | Service Leader

Harbour Hotels Group; Sidmouth; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Progression opportunities

Career pathways

Competitive salary

Internal promotions

Hotel stay discounts

F&B discounts

Benefits platform

Employee assistance program

Boutique uniform

Meals included

Job summary

Harbour Hotels Group is seeking a Night Porter to support the Night Manager and ensure guest comfort and smooth hotel operations overnight. The role requires familiarity with Front Office procedures and ideally Opera, including handling check-in and check-out processes.

Harbour Hotels is a prestigious collection with luxury properties, offering on-site training, career progression, hotel stays, and staff discounts across the group. This is an on-site night role within a vibrant hospitality group.

Qualifications

• Experience in hotel night operations preferred
• Knowledge of Front Office procedures and Opera desirable
• Experience with check-in/check-out processes

Responsibilities

• Support the Night Manager in looking after guests and the hotel during the night
• Perform check-in and check-out processes for guests
• Maintain front office procedures and service standards overnight

Job description

Harbour Hotels Group is seeking a Night Porter to support the Night Manager and ensure guest comfort and smooth hotel operations overnight. The role requires familiarity with Front Office procedures and ideally Opera, including handling check-in and check-out processes.

Harbour Hotels is a prestigious collection with luxury properties, offering on-site training, career progression, hotel stays, and staff discounts across the group. This is an on-site night role within a vibrant hospitality group.