Luxury Hotel F&B Manager — Guest Experience Leader

Buckinghamshiregc

West Stow

On-site

GBP 28,000 - 42,000

Full time

3 days ago
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Benefits offered by this job

Free meals on duty
Golf facilities access (Mon-Thu)
On-site parking
Employee discounts
F&B discounts
Employee events

Job summary

The Arora Group is inviting applications for an Assistant Food and Beverage Manager at our Buckinghamshire/West London golf estate luxury hotel. You will assist in managing Food and Beverage operations to deliver warm, welcoming service that exceeds guests’ expectations.

We seek strong leaders with financial acumen, excellent analytical and people skills, capable of coaching teams and maintaining brand standards. A hospitality management background and professional appearance are essential.

Qualifications

  • Strong leadership and motivational abilities.
  • Solid understanding of budgeting, P&L and financial controls.
  • Excellent analytical and organisational skills.
  • Ability to take initiative under pressure and adapt to change.
  • Attention to detail and commitment to high standards.
  • Proven experience in managing, coaching and developing teams.
  • Professional, approachable and can-do attitude.
  • Smart, professional appearance and presentation.
  • Experience in a 5-star hotel environment.
  • Fluent English in writing and speaking.
  • Knowledge of brand standards and guest service excellence.

Responsibilities

  • Assist the Food and Beverage Manager in all aspects of duties.
  • Lead by example and foster team dynamics to meet guests' needs and brand standards.
  • Monitor service standards via guest feedback and financial results.
  • Assist with annual operating budget and manage departmental budgets.
  • Ensure security of financial transactions.
  • Conduct monthly stock takes and act on results.
  • Promote teamwork and coordination with other departments.
  • Ensure F&B team training and certification are up to date.
  • Address guest concerns and drive continuous improvement in satisfaction.
  • Deputise for the Food and Beverage Manager when absent.

Skills

Leadership
Budgeting
Analytical skills
Organizational skills
Customer service
Team development
English proficiency
POS systems

Education

Hospitality management degree (preferred)

Tools

POS systems
Inventory systems

Job description

The Arora Group is inviting applications for an Assistant Food and Beverage Manager at our Buckinghamshire/West London golf estate luxury hotel. You will assist in managing Food and Beverage operations to deliver warm, welcoming service that exceeds guests’ expectations.

We seek strong leaders with financial acumen, excellent analytical and people skills, capable of coaching teams and maintaining brand standards. A hospitality management background and professional appearance are essential.

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