Luxury Hotel Bar Server — Create Memorable Guest Moments

W Hotels; Greater London; Presencial; GBP 15.000 - 21.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Complimentary Meals

Monthly Service Charge

Learning & Development

Apprenticeships

Holiday Entitlement

Refer a Friend Scheme

Company Pension Scheme

High Street Discounts

Monthly Associate Events

Spa Discount

Descripción de la vacante

W London is seeking a Restaurant Server to join The Perception Bar, delivering memorable guest experiences in a vibrant Soho setting. You will be the expert on beverages, menu details, and hotel facilities, offering tailored cocktail suggestions and food pairings.

Join a fast-paced, high-energy team that values guest-centric service and flawless execution. This role includes the ability to collaborate across departments and maintain a sparkling, inviting ambience for guests.

Responsabilidades

• Responsible for the daily operations at The Perception Bar. You are part of a bigger team, and the entire team is responsible for making the guests dreams come true.
• Being in the know: You are the expert when it comes to B&F, and you know all the ins and outs on our menus, hotel facilities and possibilities. In the W lounge/ Perception Bar, making suggestions for cocktails guests didn’t even know they loved, and suggesting food pairing.
• Ensure you are following service standards and operating procedures from the beginning to the end of each order and interaction.
• Showing guests our Whatever/Whenever service while they are with us, and connect with them to be able to personalize that service, creating memorable experiences.
• Making sure everything sparkles, we all enjoy a clean environment
• You will be working in a fast paced environment, under pressure, with loud music.
• We are ALL-IN, and have more teams that we cooperate with . We expect you to be flexible to work with other departments. You’re not the only one on stage.
• Communicating with your team and other departments is key.
• Make sure you put the guests at the center of everything we do. Any task that is not mentioned in this list but that may create an unforgettable experience for our guests is on your to do list.

Descripción del empleo

W London is seeking a Restaurant Server to join The Perception Bar, delivering memorable guest experiences in a vibrant Soho setting. You will be the expert on beverages, menu details, and hotel facilities, offering tailored cocktail suggestions and food pairings.

Join a fast-paced, high-energy team that values guest-centric service and flawless execution. This role includes the ability to collaborate across departments and maintain a sparkling, inviting ambience for guests.