Luxury Hospitality Manager - Five-Star Care Home

Connaught Care Collection; Bishop's Stortford; Presencial; GBP 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Pay enhancements for Bank Holidays

Free on-site meals

Free uniform

Free DBS check

Annual Pay Reviews

Continuous training and progression

Annual Health Checks for all staff

Salary sacrifice schemes including P​e

Pension options

Employee assistance program

Life insurance

Wellbeing resources

Birthday leave

Descripción de la vacante

Connaught Care Collection invites a refined Hospitality Manager to lead the bistro, bar and front‑of‑house experience across its luxury care homes. You will drive five‑star service, manage a small but passionate team, and curate seasonal offers that delight residents and families.

In this role you’ll oversee day‑to‑day operations, cultivate a warm, elegant atmosphere, and collaborate with culinary colleagues to deliver memorable dining experiences with care and attention to detail.

Formación

• Experience in managing hospitality or front‑of‑house operations across sectors (hotels, restaurants, care, or cruise ships a strong plus).
• Passion for great service and making people feel seen, welcome and well cared for.
• Excellent leadership skills to inspire and support a small, high‑performing team.

Responsabilidades

• Manage all daily operations of the bistro and bar area, ensuring a polished, welcoming, and resident-first environment
• Lead and support the hospitality team to deliver seamless table service, exceptional drinks, and memorable mealtime experiences
• Curate seasonal food and drinks offerings in collaboration with the culinary team
• Champion standards of cleanliness, presentation, and professionalism across all front-of-house areas
• Coordinate events, themed afternoons, cocktail hours and special celebrations to bring the space to life
• Build strong relationships with residents and their families, offering warm , attentive and personalised service
• Maintain stock control, order supplies, manage budgets, and report on performance with precision and flair

Conocimientos

Hospitality management

Leadership

Customer service

Attention to detail

Descripción del empleo

Connaught Care Collection invites a refined Hospitality Manager to lead the bistro, bar and front‑of‑house experience across its luxury care homes. You will drive five‑star service, manage a small but passionate team, and curate seasonal offers that delight residents and families.

In this role you’ll oversee day‑to‑day operations, cultivate a warm, elegant atmosphere, and collaborate with culinary colleagues to deliver memorable dining experiences with care and attention to detail.