Luxury Front Desk Executive – Guest Experience

Mandarin Oriental Group; City of Westminster; In loco; GBP 26.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Learning & Development

MOstay

Wellbeing & Wellness

Retirement Plans

Charity Day

Extended holidays

Descrizione del lavoro

Mandarin Oriental Mayfair in London is seeking a Front Office Executive to warmly welcome guests and manage check-in/check-out to the group’s standards.

You will interact confidently with guests, promote hotel services and liaise with other departments to ensure seamless service on a 40-hour weekly rotating schedule.

This role offers development opportunities within a luxury employer known for exemplary service and guest experience.

Mansioni

• Warmly welcoming guests to Mandarin Oriental service standards
• Performing check-in and check-out duties alongside daily Front Office administrative tasks
• Interacting confidently with guests promoting services and facilities
• Someone curious who will naturally be wanting to know what is happening within the Hotel and surrounding area
• Liaising with other departments to ensure good communication and smooth service

Descrizione del lavoro

Mandarin Oriental Mayfair in London is seeking a Front Office Executive to warmly welcome guests and manage check-in/check-out to the group’s standards.

You will interact confidently with guests, promote hotel services and liaise with other departments to ensure seamless service on a 40-hour weekly rotating schedule.

This role offers development opportunities within a luxury employer known for exemplary service and guest experience.