Guest Experience Concierge
Mandarin Oriental
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Job summary
Mandarin Oriental in London is seeking a dedicated guest relations ambassador to warmly welcome guests at all times and deliver a personalised, tailored experience that exceeds expectations.
You will review upcoming reservations, assist with VIP arrivals, input preferences into guest profiles, coordinate with departments, and uphold LQE and Forbes standards to maintain the hotel’s reputation for excellence.
Job description
Mandarin Oriental in London is seeking a dedicated guest relations ambassador to warmly welcome guests at all times and deliver a personalised, tailored experience that exceeds expectations.
You will review upcoming reservations, assist with VIP arrivals, input preferences into guest profiles, coordinate with departments, and uphold LQE and Forbes standards to maintain the hotel’s reputation for excellence.
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