Luxury Digital Commerce & CRM Executive

Heidi Klein; England; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Ownership of key digital initiatives

Collaboration with senior leadership

Opportunities for growth

Supportive and creative culture

Job summary

A luxury swimwear and resortwear brand in the United Kingdom is seeking an entry-level candidate to manage digital marketing and CRM operations. Responsibilities include executing collection uploads, managing CRM communications, and supporting e-commerce strategies. Applicants should have a minimum of two years' experience in digital marketing, especially in fashion or luxury sectors. This role offers opportunities for growth within a collaborative, design-led environment.

Qualifications

• Minimum 2 years experience in digital, e-commerce, or CRM, preferably in fashion or luxury.
• Experience with Klaviyo, Attentive, and loyalty platforms.
• Strong understanding of segmentation and lifecycle marketing.

Responsibilities

• Execute collection uploads including imagery and descriptions.
• Manage day-to-day CRM operations across various platforms.
• Support website QA to ensure a premium user experience.
• Build and maintain customer profiles and lifecycle journeys.
• Assist with reporting across Shopify and Google Analytics.

Skills

Digital marketing

E-commerce operations

CRM management

Adobe Creative Suite

Segmentation and retention strategies

SEO fundamentals

Analytical skills

Attention to detail

Written communication

Customer experience

Tools

Klaviyo

Attentive

Canva

Shopify Analytics

Google Analytics

Job description

A luxury swimwear and resortwear brand in the United Kingdom is seeking an entry-level candidate to manage digital marketing and CRM operations. Responsibilities include executing collection uploads, managing CRM communications, and supporting e-commerce strategies. Applicants should have a minimum of two years' experience in digital marketing, especially in fashion or luxury sectors. This role offers opportunities for growth within a collaborative, design-led environment.