Luxury Design Retail Advisor - Clienteling & Sales

Cassina; England; On-site; GBP 30,000 - 40,000; Full time

Job summary

A luxury design retailer based in London is seeking a Sales Advisor for their Harrods store. The ideal candidate will have a passion for contemporary design and at least 2 years of sales experience in a luxury retail environment. Responsibilities include welcoming customers, achieving sales targets, and maintaining store standards. Strong English language skills are essential, and familiarity with CRM and POS tools is preferred. This full-time role requires weekend and evening availability.

Qualifications

• Minimum 2 years experience in luxury furniture or design retail.
• Experience with trade clients is desirable.
• Strong English skills; an additional language is an advantage.

Responsibilities

• Welcome customers and provide exceptional hospitality.
• Achieve and exceed sales targets.
• Resolve customer issues professionally and promptly.

Skills

Customer-focused approach

Strong communication skills

Knowledge of materials and craftsmanship

Persuasive storytelling

Education

Degree in Interior Design, Architecture, or related field

Tools

CRM software

POS systems

Job description

A luxury design retailer based in London is seeking a Sales Advisor for their Harrods store. The ideal candidate will have a passion for contemporary design and at least 2 years of sales experience in a luxury retail environment. Responsibilities include welcoming customers, achieving sales targets, and maintaining store standards. Strong English language skills are essential, and familiarity with CRM and POS tools is preferred. This full-time role requires weekend and evening availability.