Luxury Day Concierge – Hampstead Community

Pegasus Homes Limited; Greater London; Híbrido; GBP 26.000 - 35.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Contributory pension with enhanced ERI

Life Assurance

Company Discounts Portal

Refer-a-Friend scheme

Enhanced annual leave with buying

Volunteering days

Health Cash Plan

Virtual GP access

Discounted gym memberships

Descripción de la vacante

Pegasus Homes Limited is seeking a Day Concierge at our Hampstead development. You will be the welcoming face, delivering luxury resident experiences while ensuring safety and operational compliance across a high-end community.

You will engage residents with welfare checks, local recommendations, and professional communication, supporting facilities like spa and lounge areas. The role demands exceptional English, polished presentation, and IT proficiency.

Formación

• Experience in luxury residential property or high-end hospitality.
• GCSE level or equivalent in Maths & English or hospitality-related qualifications.
• Excellent written and spoken English communication.
• Strong IT skills; knowledge of Google Workspace is a plus.

Responsabilidades

• Welcome residents and guests, acting as the face of the community.
• Provide tailored local recommendations for dining, arts, transport, and leisure.
• Maintain site safety, CCTV monitoring, access control, and incident response.
• Monitor M&E systems and handle basic apartment issues to support operations.
• Coordinate with sales, estate managers and suppliers to keep facilities pristine.

Conocimientos

Luxury hospitality

Guest engagement

IT skills

Google Workspace

Educación

GCSE English/Math

Herramientas

Google Workspace

Descripción del empleo

Pegasus Homes Limited is seeking a Day Concierge at our Hampstead development. You will be the welcoming face, delivering luxury resident experiences while ensuring safety and operational compliance across a high-end community.

You will engage residents with welfare checks, local recommendations, and professional communication, supporting facilities like spa and lounge areas. The role demands exceptional English, polished presentation, and IT proficiency.