Luxury Client Advisor: Elevate Exclusive Client Experiences

Yves Saint Laurent SAS; Greater London; On-site; GBP 26,000 - 38,000; Full time

Job summary

Yves Saint Laurent UK Ltd. is seeking a Client Advisor to join our luxury boutique team in London. You will contribute to store sales and key indicators while delivering a memorable, sophisticated client experience.

You will support the management team and colleagues, upholding our Maison values and standards. The role requires a passion for fashion, a proactive mindset, and the ability to build lasting client relationships in a fast-paced luxury retail environment.

Qualifications

• High-quality client service focused on customer expectations.
• Ability to create personalized looks for clients.
• Excellent written, oral and listening skills in English and local language.

Responsibilities

• Provide outstanding client and after-sale service to all visitors and clients.
• Connect with clients, identify needs and anticipate future requests.
• Cultivate a robust client portfolio to grow business.
• Drive performance to exceed sales and KPI goals with an entrepreneurial mindset.
• Create personalized, versatile silhouettes and demonstrate passion for fashion culture.
• Build genuine connections with clients and colleagues.
• Communicate professionally and authentically with clients and teammates.
• Use available tools to optimize business opportunities.
• Support front and back-of-house teams and maintain team spirit.
• Adhere to company policies and procedures.

Skills

Client service in fashion

Fashion retail knowledge

Team spirit

Language proficiency (English)

Problem solving

Proactive attitude

Job description

Yves Saint Laurent UK Ltd. is seeking a Client Advisor to join our luxury boutique team in London. You will contribute to store sales and key indicators while delivering a memorable, sophisticated client experience.

You will support the management team and colleagues, upholding our Maison values and standards. The role requires a passion for fashion, a proactive mindset, and the ability to build lasting client relationships in a fast-paced luxury retail environment.