Luxury Client Advisor: Personal Styling & Sales Impact

Yves Saint Laurent SAS; Greater London; On-site; GBP 25,000 - 38,000; Full time

Job summary

Yves Saint Laurent UK Ltd in London seeks a Client Advisor to actively contribute to store sales and client experience. You will support management and colleagues while upholding the Maison values, image and standards.

The role requires delivering exceptional service, connecting with clients, and maintaining a robust client portfolio. A genuine passion for fashion and a proactive, team-focused attitude are essential.

Qualifications

• Proven experience in delivering high-quality client service in fashion or luxury retail.
• Strong English writing, spoken and listening skills; able to communicate in local language.
• Passion for fashion and creating personalized looks.
• Business mindset and ability to multitask in fast-paced environment.

Responsibilities

• Provide outstanding client and after-sales service to all visitors and clients.
• Show passion in connecting with clients and identifying their needs.
• Cultivate a robust client portfolio to grow business.
• Drive sales performance and meet KPI goals.
• Create personalized, timeless silhouettes and demonstrate passion for fashion culture.
• Be genuine and build unique connections with clients.
• Communicate professionally with clients and colleagues.
• Use tools to optimize business opportunities.
• Support front- and back-of-house teams and uphold team spirit.
• Adhere to company policies and procedures.

Job description

Yves Saint Laurent UK Ltd in London seeks a Client Advisor to actively contribute to store sales and client experience. You will support management and colleagues while upholding the Maison values, image and standards.

The role requires delivering exceptional service, connecting with clients, and maintaining a robust client portfolio. A genuine passion for fashion and a proactive, team-focused attitude are essential.