Luxury Boutique Team Lead: Elevate Customer Experience

BRUNELLO CUCINELLI (ENGLAND) LIMITED; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

BRUNELLO CUCINELLI (ENGLAND) LIMITED seeks an Assistant Store Manager to support the Store Manager in cultivating customer relationships and guiding sales operations.

The candidate must have over 8 years in Retail, including 2+ years in managerial roles within the luxury sector, ensuring compliance with company guidelines. The position offers a dynamic, customer-focused environment where leadership skills are essential.

Qualifications

• Minimum 8 years in Retail and at least 2 years in managerial roles in luxury Retail.
• Solid understanding of the product and knowledge of the luxury sector.
• Excellent organisational skills and attention to detail.

Responsibilities

• Cultivate customer relationships through continuous presence on the shop floor.
• Guide sales operations, ensuring compliance with company guidelines.
• Collaborate with Store Manager to set and achieve specific goals.

Skills

Customer relationship cultivation

Clear communication

Sales operations guidance

Team management

Feedback provision

Education

8+ years in Retail with 2+ years in managerial roles

Tools

Xstore management system

Salesforce CRM system

Job description

BRUNELLO CUCINELLI (ENGLAND) LIMITED seeks an Assistant Store Manager to support the Store Manager in cultivating customer relationships and guiding sales operations.

The candidate must have over 8 years in Retail, including 2+ years in managerial roles within the luxury sector, ensuring compliance with company guidelines. The position offers a dynamic, customer-focused environment where leadership skills are essential.